Emerson employs skilled and experienced Field Service Technicians/Engineers that can be deployed to your site locations to perform diagnosis, trouble-shooting and rectification work on your equipment. We understand that in some instances, such Services are required to be secured in short timeframes, to respond to urgent situations.
Many of our customers have long-term Service Agreements in place which allow Field Service Technicians/Engineers to be deployed at short notice to perform urgent Services. Should your organisation have such an Agreement in place please contact us to discuss arrangements for the Services you require. Should your organisation not have such an Agreement in place, the ‘Urgent Service Request Form’ provides a mechanism to enable you request the rapid deployment of a Field Service Technician/Engineer to your site to meet your urgent requirement.
This urgent service is dependent on:
Please complete all sections of the Form, and ensure that you click on the ‘Submit’ button in order to lodge your request for action. Once received, we will endeavour to contact you within 24 hours to provide confirmation of your request.